How well does your IT strategy support your business objectives?

• How much waste is there in your IT spending? Are you replacing systems too early? or too late? Should you be outsourcing or hiring IT staff?
• How well do your systems increase your productivity? What percentage of an employees day is spent fighting with technology?
• Looking at the most critical services provided by the systems in your office, what is the dollar impact of downtime? Will the downtime impact profit directly, or through a loss of productivity or reputation? Has a failure response plan been documented and communicated?
• What are the single points of failure in your systems? How quickly can a repair be made? How quickly can a replacement be put in place for non-repairable items?
• Do you have a documented and communicated plan for use in response to a fire, flood, extended loss of power or communications?
• What are your measurements for system performance telling you? Is an upgrade necessary or will a tune up get you by?
• What are the preventative maintenance procedures for your systems? What areas of your last preventative maintenance report concerned you?
• What damage could a hacker, virus, or disgruntled employee do to your information? Productivity? Reputation?
• What percentage of employee time is spent on spam, personal Email, Internet surfing, chat sessions, shopping, and music downloading? How quickly could a technology which controlled these activities pay for itself?
• Productivity is dependent on having the right tools and skills for the task. How much productivity and technology investment is lost because your employees' hardware, software, and skill set don't fit the task?

Are you realizing a need for a change in IT strategy but unsure of the risks and benefits?